No, All Guests must be able to stand on their own in the baskets. and be able to take commands from pilot in case of emergency. 

We Flight once a day for the Sunrise 7 days a week. As long as weather allows for us to do so. 

Our cancellation policy 

is 48 hours for parties of two and 72 hours for 3 or more prior to your flight. If you are a no show or do not cancel before 72/48 hours of your scheduled flight, your package will be redeemed and consider your ticket used. 

ALL OF OUR TOURS ARE NON REFUNDABLE REGARDLESS OF THE CANCELLATION TIME ! 

If you have a third party voucher such as a Groupon and you are a NO SHOW to your scheduled flight we will redeem your Groupon and you may considered your ticket as used.  

Cancellation prior to the 48/72 hour notice with any ticket that was purchased with us I.E gift certificates, Groupon price match , promotional pricing ,Over the phone tour sales, Tours purchased online, and any our thicket that does not clearly state it is a REFUNDABLE ticket does NOT mean you get a refund; it does mean that your ticket will remain valid for a reschedule.

No, all promo priced tickets and regular priced tickets that do not have tour protection on them ill be non refundable. 

In the event that the flight is cancelled due to unforeseen circumstances or weather. 

Guest is able to reschedule their flight for another available date. 

Our baskets do not have doors, and require all guests to be able to stop up, onto side of basket, and then over into basket. If guests need a stool for assistance In this process. PLEASE mention prior to the date of your tour. 

Passengers stand during flights and must be physically capable of standing and climbing in and out of the balloon basket.

We are unable to accept pregnant guests. Due to safety reasons, but would love for you to join us after having a safe and healthy pregnancy.

Since beginning in 1975, we have NEVER had any kind of safety incident, passenger injury, or ballooning related F.A.A. violation during one of our Temecula hot air balloon wine tasting tours

At Sunrise Balloons, we have been offering Temecula hot air balloon tours since 1975. Sunrise Balloons originated / introduced passenger balloon flights in several scenic areas including Palm Springs desert area, Borrego Springs, Del Mar, and Temecula Valley.

In addition to having a commercial pilot’s license certified by the FAA, our pilots have a minimum of 1,200 hours flight operations. They are also selected because of their fun personalities and casual professionalism.

Yes! We offer daily balloon flights and may accommodate everything from private sweetheart flights to group corporate flights. For more information, click here. 

Rain, unsafe wind conditions (i.e. Wind warnings, Santa Ana wind conditions etc), fog, low ceiling, extreme heat.

Unfortunately you can not.

Any guests over 220lbs per person must reserve an additional space for safety and comfort; Any guests 280lbs or more are required to book a private flight. The additional space required is offered at a discounted rate, offering comfort and safety for all patrons aloft. Weight limits of hot air balloons are regulated by the manufacturer and FAA, known as the “payload” to ensure damage to the aircraft is avoided by overheating the fabric that holds you aloft and the floor specs of the balloon basket. Call us today for weight fee pricing.